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Our guarantee

We’re open and honest in our approach, with Pet Medic Recruitment the fee structure is transparent, no hidden or unexpected costs.

With our permanent recruitment package we offer a guarantee that if the candidate you employ through Pet Medic Recruitment for any reason turns out to be unsuitable you can be assured that within the first 12 weeks you will either be entitled to a free replacement or a refund on a sliding scale.

Our complaints policy

We are committed to providing a high-quality recruitment service to all our customers. If you are not satisfied with the level of service you have received from us we would like you to tell us about it.

All complaints are taken very seriously and any feedback is appreciated as it provides us with an opportunity to improve our standards. We aim to deal with complaints as quickly as possible.

You can contact us via email or by post:

By email:

By post: The Recruitment Manager, Pet Medic Recruitment Ltd, CVS House, Owen Road, Diss, Norfolk. IP22 4ER